Travel Insurance Support

To our valued customers:
We know the government’s recent advice to Canadians to return home as quickly as possible has raised questions. If you purchased individual Manulife travel insurance, rest assured that depending on your level of coverage, we will assist with some or all of the costs you incur.
Please see our full statement here.

Get support for your travel insurance plan

How to


If you have the Flexcare® Travel Add-on:

Call toll-free 1-800-805-1008 within North America

Call collect +1 (519) 251-1570 outside North America

 

If you have the FollowMeᵀᴹ Travel Add-on:

Call toll-free 1-855-857-5919 within North America

Call collect +1 (519) 251-7298 outside North America

 

If you have a plan for Travelling Canadians:

Call toll-free 1-888-881-8010 within North America

Call collect +1 (519) 945-8346 outside North America

 

If you have a plan for Visitors to Canada:

Call toll-free 1-877-878-0142 within North America

Call collect +1 (519) 251-5166 outside North America

 

If you have a plan for Students:

Call toll-free 1-877-331-3134 within North America

Call collect +1 (519) 251-7401 outside North America

 

Mail any supporting documentation to: 

CoverMe Travel Insurance
c/o Active Care Management
P.O. Box 1237, Stn. A
Windsor, ON N9A 6P8

 

You may also submit your claim online.

For a step by step process on how to register and submit your travel online claim click here. To access the portal directly click here.