Get a high level of drug coverage and more with FollowMe™ Enhanced Plan
Just like workplace benefits, FollowMe™ Enhanced Plan helps out with the cost of your medications. It offers a high level of prescription drug, vision and extended health care coverage.
You can apply at any age and stay covered for as long as you want. Your coverage is guaranteed with no medical questions when you apply and pay your first premium within 90 days of your employee benefits ending.*
FollowMe™ Enhanced Plan may be right for you if you use prescription drugs occasionally or regularly, and don't need to cover dental services.
View a Sample Policy as a reference that indicates limitations, exclusions and conditions.
Drugs
- 80% up to $1,500 per year
- Maximum dispensing fee of $6.50
- Generic or brand-name prescription drugs
Vision
- $200 every 2 years
- $60 for routine eye exams
Hospital
- Semi-private hospital room
- 100% for first 60 days (up to $175 every day) and 50% for next 90 days (up to $87.50 every day)
Extended Health Care
Covers charges up to the amount between what your government health insurance plan covers and/or what is reasonable and customary.
Registered specialists and therapists
$600 combined for:
- Acupuncturist
- Chiropodist
- Chiropractor
- Dietitian
- Massage therapist
- Naturopath
- Osteopath
- Physiotherapist
- Podiatrist
Plus:
- Psychologists, Psychotherapists, Clinical Counsellors, and Speech Therapist (combined) – $65 for first and subsequent visit x 10 visits
TELUS Health Virtual Care
- Free access to 24/7 on-demand virtual care with a Manulife Health & Dental Plan**
More extended health care
- Accidental dental – $2,500
- Ambulance (air or ground) – unlimited
- Custom-made orthotics – $250
- Fracture benefits
- Hearing aids – $400 every 5 years
- Homecare and nursing – $750 for Personal Support Workers, $2,000 combined for Registered Nurses (R.N.), Registered Practical Nurses (R.P.N.) and Licensed Practical Nurses (L.P.N.)
- Medical equipment, prosthetics, and supplies – amount varies by benefit
- Breathing aids including CPAP, APAP machines and supplies, home oxygen
- Hospital beds
- Mobility aids including crutches, canes, walkers, and wheelchairs
- Prosthetics including artificial body parts
- Supplies and accessories
Manulife Vitality
- Live healthy
- Earn rewards
- Save money
Add travel insurance
- $5 million in emergency health coverage for 15-day or 30-day trips
- $200 Deductible
These plans may also work well for you.
FollowMe™ Enhanced Plus Plan
If you need dental coverage as well as drug coverage, this plan includes both.
FollowMe™ Basic Plan
If you don't need quite this much drug coverage, this plan is one step down.
Compare all plans
See all FollowMe™ plans at a glance.
Manulife Vitality is available on all CoverMe Flexcare® and FollowMe™ health & dental plans.
Top 5 questions about FollowMeᵀᴹ
If your claim form is complete and accurate, you will generally receive payment within six business days. When information is missing, we may have to return the claim form to you. This delays processing and payment.
First, check to see if your provider has already submitted your claim. Often, you don't have to submit a claim because many hospitals, pharmacies and dentists can submit your claim directly to us. There's no online form or paperwork for you, and you only pay the amount your plan doesn't cover.
If your provider hasn't already submitted your claim, you can submit your claim online or on paper by mail.
Submit your claim online:
- Within 12 months of the date you were charged
- After you've paid more than any deductible in your plan
- Specify the currency if your claim is for services outside Canada
- Hold onto original receipts and applicable supporting documentation for 12 months
Submit your claim on paper by mail:
- Within 12 months of the date you were charged
- After you've paid more than any deductible in your plan
- Specify the currency if your claim is for services outside Canada
- Include original receipts and applicable supporting documentation
- Make sure you've signed your claim form
- Extended health claim form – for all covered expenses except dental expenses
- Dental benefit claim form – must be completed by your dentist or dental specialist
For FlexCare Customers
If you're in Canada or the United States, call our Assistance Centre at 1-800-805-1008. Outside of Canada or the United States, call collect at 1-519-251-7298.
For Follow Me Customers
If you're in Canada or the United States, call our Assistance Centre at 1-855-857-5919. Outside of Canada or the United States, call collect at 1-519-251-1570.
Every province and territory has a different health insurance plan – check your health ministry's website for details – but most may not cover:
- Prescription drugs
- Dental checkups and treatment
- Vision care
- Semi-private or private hospital rooms
- Registered specialists and therapists such as Acupuncturists, Chiropodists, Chiropractors, Naturopaths, Osteopaths , Physiotherapists, Podiatrists, Psychologists/Psychotherapists, Registered Massage Therapists, Speech Pathologists/Therapists
- Health-related products such as orthotics, hearing aids, prosthetics and medical equipment
- Health-related services such as ambulance, homecare and nursing, medical coordination and second medical opinions
- Emergency medical care for travellers
Our health and dental plans that offer guaranteed acceptance, including the Flexcare® ComboPlusTM Starter Plan and all four FollowMeTM plans for people whose group benefits are ending, cover eligible pre-existing conditions and eligible current medications. Our other health and dental plans only cover new medications. Refer to your policy for more details.
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FollowMe™ Health Plans Important Notice
This is not a contract. Actual terms and conditions are detailed in the policy issued by Manulife upon final application approval and payment of any required premium. Conditions, limitations, and exclusions apply. See policy for details.
* Guaranteed acceptance dependent upon receipt of the first premium payment and satisfaction of eligibility criteria.
* Manulife cannot guarantee the availability of the program indefinitely.
TELUS Health Virtual Care is a Trademark of TELUS Corporation, used by it and its affiliates under license.
The Vitality Group Inc., in association with The Manufacturers Life Insurance Company, provides the Manulife Vitality program. Vitality is a trademark of Vitality Group International, Inc., and is used by The Manufacturers Life Insurance Company and its affiliates under license. Manulife, Manulife & Stylized M Design, and Stylized M Design are trademarks of The Manufacturers Life Insurance Company, and are used by it, The Vitality Group and its affiliates under license. PO Box 670, Stn Waterloo, Waterloo, ON N2J 4B8.
Eligibility and availability of rewards are not guaranteed and may change over time. Insurance provided by The Manufacturers Life Insurance Company.